Privacy Policy
FivePearls Funds Management Pty Ltd adheres to the Australian Privacy Principles outlined in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, ensuring the safeguarding and respectful treatment of personal information entrusted to us. In the context of this privacy policy, the term ‘personal information’ holds the definition ascribed to it in the Act, encompassing any details that can be employed to personally identify an individual. This may encompass, but is not restricted to, name, address, telephone number, email address, and occupation. If the information collected by FivePearls Funds Management Pty Ltd serves to personally identify you or renders you reasonably identifiable, it is classified as personal information. We may gather various types of personal information, including, but not limited to; name, date of birth, gender, and contact details such as physical address, mailing address, email address, and telephone number; banking details and credit card information; details for identity verification such as a driver licence number; device information including ID, type, geo-location, and standard web log information. FivePearls Funds Management Pty Ltd, along with third-party service providers, may convey direct marketing communications and information regarding products, services, discounts, competitions, and special promotions via various channels, such as telephone, post, fax, email, SMS, or other electronic means. By agreeing to this policy, you consent to receiving these communications through any of the mentioned methods. Opt-out options are available, and you can exercise this choice at any time by contacting the sender through the provided details or utilising opt-out facilities in the communication. Cookies, small text files employed by websites, are used by FivePearls Funds Management Pty Ltd to track user traffic patterns for improved service upon revisiting the website. You have the option to manage cookie preferences through your browser settings. For privacy-related concerns or complaints, you may contact our Privacy Officer at FivePearls Funds Management Pty Ltd, Suite 105, 22 Brookhollow Avenue Norwest NSW 2153, by providing your name, email address, contact number, and details of the complaint. Our Privacy Officer manages privacy complaints, and after completing an investigation, we will contact you in writing. In the unlikely event we are unable to resolve your complaint to your satisfaction, please see the details for our external dispute resolution process with the Australian Financial Complaints Authority (AFCA) quoting Guardian Capital Australia Pty Ltd Member Number: 36331, for independent resolution of financial service disputes at no cost to consumers.